Refund policy

Cancellation Policy
We strive to ship your coffee as quickly as possible. Because our items are roasted fresh to order, production begins shortly after an order is placed. If you need to cancel or modify your order, please contact us within 2 hours of placing it. Once roasting and fulfillment have begun, orders cannot be canceled.

Refund and Return Policy
Because our coffee is freshly roasted to order and is a perishable food product, we do not accept returns or exchanges. However, customer satisfaction is our top priority. If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with a photo, and we will issue a free replacement or a full refund.